Privacy Policy — Asset Management One International Ltd.

Last updated: March 25, 2026

Asset Management One International Ltd. ("Company", "we", "us", or "our") is committed to protecting the privacy and security of your personal information. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website, use our trading platforms, or engage with our services. By using our services, you consent to the practices described in this policy.

1. Information We Collect

Personal Information: When you register an account, we collect your full name, date of birth, residential address, email address, phone number, nationality, and government-issued identification documents for verification purposes.

Financial Information: We collect bank account details, payment card information, transaction history, trading activity, and source of funds documentation as required for regulatory compliance.

Technical Information: We automatically collect IP addresses, browser type and version, device information, operating system, referral URLs, pages visited, time spent on pages, and other diagnostic data.

Communication Data: We retain records of correspondence, live chat transcripts, phone call recordings (where permitted by law), and support ticket information.

2. How We Use Your Information

We use the information we collect for the following purposes:

To open, maintain, and administer your trading account
To verify your identity and comply with KYC/AML regulatory requirements
To process deposits, withdrawals, and other financial transactions
To provide customer support and respond to your enquiries
To send important service notifications and account updates
To improve our website, platforms, products, and services
To detect and prevent fraud, money laundering, and other illegal activities
To comply with legal obligations and regulatory requirements
To send marketing communications (with your consent, where required)

3. Legal Basis for Processing

We process your personal data on the following legal grounds: (a) performance of our contractual obligations to you; (b) compliance with legal and regulatory obligations; (c) our legitimate business interests, such as fraud prevention and service improvement; and (d) your consent, where applicable. You have the right to withdraw your consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.

4. Information Sharing & Disclosure

We do not sell your personal information to third parties. We may share your information with:

Service Providers: Payment processors, identity verification services, cloud hosting providers, and IT support companies that assist in our operations
Regulatory Authorities: The FCA and other regulatory bodies when required by law or regulation
Legal Requirements: Law enforcement agencies, courts, or government authorities when required by legal process
Group Companies: Affiliated entities within our corporate group for operational and administrative purposes
Professional Advisors: Lawyers, auditors, and consultants as necessary for business operations

5. Data Security

We implement robust technical and organizational security measures to protect your personal data, including SSL/TLS encryption, firewalls, access controls, secure data centres, regular security audits, and employee training. While we strive to protect your information, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal data for as long as necessary to fulfil the purposes for which it was collected, including to comply with legal, regulatory, accounting, or reporting requirements. In general, we retain client records for a minimum of five (5) years after the termination of our business relationship, or longer as required by applicable laws.

7. Your Rights

Under applicable data protection laws (including the UK GDPR), you have the following rights:

Right of Access: Request a copy of the personal data we hold about you
Right to Rectification: Request correction of inaccurate or incomplete data
Right to Erasure: Request deletion of your personal data in certain circumstances
Right to Restriction: Request restriction of processing of your personal data
Right to Data Portability: Receive your data in a structured, machine-readable format
Right to Object: Object to processing based on legitimate interests or for direct marketing
Right to Withdraw Consent: Withdraw previously given consent at any time

To exercise any of these rights, please contact us at support@assetmoi.com. We will respond to your request within 30 days.

8. Cookies & Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. These include:

Essential Cookies: Required for the operation of our website and services
Analytics Cookies: Help us understand how visitors interact with our website
Functional Cookies: Remember your preferences and settings
Marketing Cookies: Used to deliver relevant advertisements (with your consent)

You can manage your cookie preferences through your browser settings. Disabling certain cookies may affect the functionality of our website.

9. International Data Transfers

Your information may be transferred to and processed in countries outside the United Kingdom. Where such transfers occur, we ensure that appropriate safeguards are in place, such as standard contractual clauses approved by the relevant authorities, to protect your personal data in accordance with applicable data protection laws.

10. Third-Party Links

Our website may contain links to third-party websites and services. We are not responsible for the privacy practices or content of those third-party sites. We encourage you to review the privacy policies of any third-party sites you visit.

11. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. We will notify you of any material changes by posting the updated policy on our website and updating the "Last updated" date. We encourage you to review this policy periodically.

12. Contact Us

If you have questions, concerns, or complaints about this Privacy Policy or our data practices, please contact us:

Asset Management One International Ltd.
Data Protection Officer
30 Old Bailey, London, EC4M 7AU, United Kingdom
Email: support@assetmoi.com
Phone: +44 7418 379439

You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) if you believe your data protection rights have been violated.